About TAS Renters Help
TAS Renters Help is a 24/7 phone service for renters in Tasmania who want clarity around tenancy issues – whether something has happened, or they’re worried about what may happen.
Renting questions don’t always come from emergencies. Sometimes you’re considering a change – getting a pet, ending a lease early, asking for repairs, or responding to a notice – and you want to understand what that might involve.
Other times, something has already happened and you’re left unsure how to interpret a message, a timeframe, or what usually applies in situations like yours.
This service exists to give renters a space to talk things through and make sense of what’s going on, without pressure or judgement.
When you call, you can explain your situation in your own words.
The aim is to help you understand how similar matters are commonly handled under Tasmanian tenancy rules, at a general level.
Many people use this service to get oriented before contacting the Tenants’ Union, understand implications before making a decision, or simply feel clearer about what questions to ask next
This service doesn’t provide legal advice or representation, but it can help you feel more confident about where you stand and what options are typically available.